The first rule of any job interview is to arrive prepared.
Knowing what to expect at your Walmart interview can make the difference between getting the job – or not.
Familiarize yourself with the store, the job for which you’re applying, and what they will expect of you.
Most importantly, prepare your answers to the top nine Walmart interview questions and avoid fumbling for a response.
You will give a more confident and capable impression with your ready responses.
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Walmart Hiring Process
Walmart has many job opportunities, from retail and management in the stores, distribution centers, drivers, software engineers, Walmart labs, and more.
Look for a job opening with your qualifications and get ready to start the application process.
Entry Level Positions
Entry-level positions don’t require much previous work experience, and they will usually train you on the job.
You must be at least 16 or 18 years old, depending on the position, to qualify.
To apply for an entry level position at Walmart:
- Log on to Walmart’s career site or to their portal from a Walmart store. Find the job you are interested in and click Apply.
- Create a user profile, or log in if you already have one.
- Complete the application, including your contact information, any previous work experience, your availability, and a questionnaire. You do not need a resume for an entry level position, but you may upload it on the application. Submit the application.
You may also need to fill out an online assessment test which will rate your compatibility with the position.
- The hiring team at Walmart will review your online application and contact you if they are interested in meeting you for an interview. They will also notify you if you’re not selected to come for an interview.
- If they do select you for an interview, come prepared, dress appropriately, and speak respectfully. If the interview goes well, they’ll offer you the job and may need to complete a background check.
- If all goes well, Walmart will hire you for the position. Congratulations!
Management Positions
Management positions at Walmart include those in the stores, distribution centers, and in their corporate offices.
You may need previous experience and a resume for these positions.
To apply for a Walmart manager position:
- Log on to Walmart’s career site or to their portal from a Walmart store. Find the job you are interested in and click Apply.
- Create a user profile, or log in if you already have one. If you’ve already applied for another job at Walmart, the information is likely available in the database.
- Complete the application, including your contact information, education, work history, and your resume. Submit the application when you’re done.
You may also need to fill out an online assessment test.
The Walmart assessment test will rate your compatibility with the position.
- The hiring team at Walmart will review your online application and contact you if they are interested in meeting you for an interview. They will also notify you if you’re not selected.
- If they select you for an interview, come prepared, dress appropriately, and speak respectfully. If the interview goes well, they may offer you the job and ask you to complete a background check.
- If all goes well, they’ll hire you. Congratulations!
What Is the Interview Process at Walmart?
If you don’t have any previous interview experience, it may seem daunting, but the interview process at Walmart isn’t intimidating.
The Walmart hiring team will contact you if they select you to come interview for a position.
Depending on the position, the interview may be a phone call, an in-person meeting, or a combination of the two.
The interviewer will ask you questions and give you a chance to ask any questions you may have.
If it’s relevant to the job, they may give you a tour of the facility or store.
Depending on the position, you may have more than one interview, possibly up to three interview rounds, before they make their decision.
Other positions may have a more relaxed group interview.
When you schedule your interview, you may ask if there will be more than one interview round.
Top Walmart Interview Questions
The goal of the interview is to ensure that you are the right candidate for the position.
Your goal is to convince them that you are.
Be prepared to answer the following questions Walmart interviewers typically ask.
If you were told that you need to work as quickly as possible, how do you make sure that the quality of your work doesn’t suffer?
Walmart cashiers, warehouse packers, and store stockers need to work quickly and efficiently.
Assure your interviewer that you don’t get flustered under pressure and can handle working under a time constraint.
Explain how you will figure out the most efficient way to get the work done without sacrificing the job quality.
For example, you might group similar tasks to do at once to save time.
Can you describe a time you went above and beyond in the name of customer service?
Good customer service is important and you will want to assure your interviewer that you have what it takes to make their customers happy.
Even if you don’t have any customer service work experience, come prepared with an anecdote that shows how you extended yourself to satisfy someone.
What would you do if you saw a coworker steal a quarter from the cash register?
Trust and honesty are critical, no matter how small.
Your response should be that you would inform your supervisor, or follow Walmart’s policy in any situation where you saw a Walmart employee doing something against the company’s regulations.
Why do you want to work at Walmart?
Do some research before the interview so you can quote some of the benefits you’d enjoy working in your position.
An example answer would be the wonderful work environment and inclusive company culture.
Also describe why you appreciate Walmart in general, such as its affordability, the jobs it creates, and the ability to move up.
What can you bring to our team? Why should we hire you?
This is your chance to sell yourself. Describe your strengths and skills and how that will help you in your position at Walmart.
Perhaps you’re a people person and your social skills will be a tremendous asset to the customer service team.
Know what skills the job requires and include them in your response.
Read the job description and focus on the skills it asks for.
Examples can include being a hard worker, attention to detail, and having excellent communication skills.
This job is repetitive. What will you do to motivate yourself?
Your answer may depend on the job description and what the duties would be.
Focus on a responsibility that you enjoy.
For example, if you’re interviewing for a cashier position, you may answer how you enjoy meeting new people and each customer is a new experience, even if the job is the same.
Can you tell us something about your customer service experience?
Come prepared with an example of how good you felt being able to help a customer.
If you don’t have any work experience, tell your interviewer how much you want to help people and are looking forward to being in the position to assist others.
Have you ever helped someone else to achieve their goal?
How have you helped someone? Your answer can be helping a friend or family member.
It does not have to be related to work experience.
What are your strengths and weaknesses?
Hiring managers love to ask this tricky interview question.
Your strengths are easier to answer.
Describe your talents and skills that will benefit you on your job.
Perhaps you’re good with numbers, love helping people, and are a fast worker.
It’s a little more complicated to answer the interview question of our weaknesses.
Be truthful, but you don’t need to confess your Achilles heel.
The best answer to address your weakness is to admit to a failure that won’t affect your job position.
For example, if you’re applying to be a cashier, you can admit to being unathletic as it wouldn’t impact your job.
Good Questions to Ask at the End of a Walmart Interview
At the end of your interview, the interviewer will give you a chance to ask questions.
Come prepared with a few questions that show that you’ve researched the job title and position and that you are interested in learning more.
Examples include:
- What is the most important skill needed for this position?
- What are some challenges I may face in this position?
- What would be my responsibilities on a typical day?
- What opportunities are there for growth?
How do I Prepare for a Walmart Interview?
It’s crucial to research the position, responsibilities, and skills that Walmart is looking for in the right candidate.
If you’re applying for a job in a specific store, go down before the interview and familiarize yourself with it.
Review the top Walmart interview questions and prepare your answers.
Practice answering them so you will be confident in your responses.
As with any job interview, read about the company, know who your bosses will be, and anything new that’s happening.
What to Wear to Walmart Interviews
What you wear and how you present yourself make a big impression – and you want it to be the right one.
While you don’t need to wear a formal suit to your Walmart interview, you should dress in business casual attire.
Do not wear jeans or shorts.
If you’re applying for an entry-level position, a button-down shirt or polo shirt with slacks or a skirt, or a dress makes a respectable impression.
If you’re applying for a management position, you can add a blazer or wear a suit.
Walmart Interview Tips
Increase your chances of getting the job with the following interview tips:
- Plan to arrive ten minutes early for the interview. Plan out your commute in advance and give yourself extra time in case of traffic or a late train.
- Prepare your answers to the interviewer’s questions and the questions you will ask them.
- Dress appropriately.
- Turn off your phone’s ringer.
- Greet your interviewer with a smile.
- Speak clearly and respectfully.
To Summarize
Come prepared for your Walmart interview to make the best impression and raise your chances of getting the job.
Know the answers to the most commonly asked questions, dress appropriately, and come on time.
Good luck!
